Privacy Policy

Last updated: May 2026

1. Who we are

Bear Island is operated by Bear Island Studios Inc. Our registered office is at 789 Rue Sainte-Catherine, Montreal, QC H3B 4G7. If you have questions about how we handle your personal information, you can reach us at support@bearislandgame.com.

2. Information we collect

We collect very little. Bear Island does not require account registration. The personal information we may process includes:

• Contact form submissions — your name, email address, and message text when you write to us via the Contact page.
• Automatically collected technical data — anonymised analytics (page views, browser type, operating system, approximate location at the country level) collected through Cloudflare Web Analytics. No IP addresses are stored by our analytics provider.
• Cookies and local storage — a small number of cookies and local-storage items for site functionality, consent preferences, and analytics. Full details are in our Cookie Policy.

3. How we use your information

We use the information described above to:

• Respond to your questions and support requests.
• Understand how visitors interact with our games so we can improve the experience.
• Maintain the security and stability of the site.

We do not sell, rent, or trade personal information. We do not build marketing profiles of our visitors.

4. Lawful basis (PIPEDA)

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), we process personal information with your knowledge and consent. For contact form submissions, consent is implied when you choose to submit the form. For analytics, we rely on your opt-in via the cookie consent banner. You may withdraw consent at any time.

5. Data retention

Contact form data is retained for up to 12 months after your enquiry is resolved, then securely deleted. Analytics data is aggregated and anonymised; no individual-level records are retained beyond 30 days.

6. Your rights

Under PIPEDA you have the right to:

• Access any personal information we hold about you.
• Request correction of inaccurate data.
• Withdraw consent for processing at any time.
• File a complaint with the Office of the Privacy Commissioner of Canada.

To exercise any of these rights, email us at support@bearislandgame.com.

7. Third-party services

We use Cloudflare for hosting, security, and anonymous web analytics. Cloudflare processes data in accordance with their Privacy Policy. When you arrive via a paid advertisement, Google Ads and Microsoft Advertising may set cookies — see our Cookie Policy for specifics.

8. Children

Bear Island is intended for adults aged 19 and over. We do not knowingly collect personal information from anyone under 19. If we learn that a minor's data has been collected, we will delete it promptly.

9. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the latest revision. We encourage you to review this page periodically.

10. Contact us

For any privacy-related enquiry: support@bearislandgame.com.